Refund Policy

This Refund Policy applies to all services provided by Sigler Digital Solution Pvt Ltd

1. Nature of Services

We provide digital and service-based offerings, including:

• Website Development
• App Development
• Digital Marketing
• AI & Automation Solutions
• Custom Software Development

All services are non-tangible and customized, therefore refunds are limited.

2. No Refund After Work Initiation

Once:

• Project work has started
• Resources have been allocated
• Initial concepts/designs delivered

No refund will be provided.

3. Advance Payment Policy

• Advance payments are required to begin work
• These payments are non-refundable once work begins

4. Partial Refund (Before Work Starts Only)

A refund may be considered ONLY IF:

• Work has not yet started
• No resources have been allocated

A processing fee may be deducted.

5. Milestone-Based Payments

• Payments for completed milestones are non-refundable
• Each milestone represents completed work

6. No Refund for Delivered Services

Once:

• Service is delivered
• Files are shared
• Access is provided

No refund will be issued under any circumstances.

7. Client Delay or Non-Response

No refund will be issued if:

• Client fails to provide inputs/content
• Client delays approvals
• Project is stalled due to client inactivity

8. Change of Mind

We do not provide refunds for:

• Change of business decision
• Change of requirements
• Personal reasons

9. Third-Party Costs

No refund will be issued for:

• Domain purchases
• Hosting charges
• Paid tools or APIs

These are non-refundable external costs.

10. Exceptional Cases

• Refunds are completely at company discretion
• Evaluated case-by-case
• Not guaranteed

11. Dispute Resolution

All disputes will be handled under:

• Jurisdiction of Kolkata, West Bengal
• Indian laws

12. Contact Information

For refund-related queries:

Email: info@siglerdigital.com
Phone: +91 6289622605

By purchasing our services, you agree to this Refund Policy.